News

Service NSW Bushfire Customer Care

11 February 2020

Customers impacted by bushfires are also encouraged to call Service NSW on 13 77 88, see a Service NSW team member in a Disaster Recovery Centre, visit a Service NSW Centre or Mobile Service Centre, or go to www.service.nsw.gov.au/campaign/bushfire-customer-care-service for assistance.

This service is designed to help individuals and businesses impacted by bushfire to navigate the support that is available to them across all levels of government.

Types of assistance they can help with include:

  • Accommodation advice
  • Relevant charitable services
  • Mental health and wellbeing services
  • Support for businesses
  • Clean-up services
  • Financial assistance
  • Grants and rebates
  • Insurance and legal support
  • Replacing lost ID
  • Volunteer RFS and SES payments


To connect with a Service NSW Customer Care specialist, call Service NSW between 7am and 7pm on 13 77 88.